Refund and Returns Policy

 

Thank you for shopping at [ USA Local Store ]. We want you to be satisfied with your purchase. Please read our Refund and Returns Policy carefully.

1. Returns

We accept returns within [7 / 14 / 30] days of the delivery date.

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition

  • The item must be in the original packaging

  • Proof of purchase (receipt or order number) is required

2. Non-Returnable Items

The following items cannot be returned:

  • Perishable goods (e.g., food, flowers)

  • Personal care items (e.g., cosmetics, hygiene products)

  • Gift cards

  • Clearance or final sale items

3. Refunds

Once we receive and inspect your return:

  • We will notify you of approval or rejection

  • If approved, your refund will be processed within [5–10 business days]

  • Refunds will be issued to your original payment method

4. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again

  • Contact your credit card company (processing time may vary)

  • Contact your bank

If you still have not received your refund, please contact us at [your email].

5. Exchanges

We only replace items if they are:

  • Defective

  • Damaged

  • Incorrect item received

To request an exchange, contact us at [your email].

6. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

  • Shipping costs are non-refundable

  • We recommend using a trackable shipping service

7. Damaged or Incorrect Items

If you receive a damaged or wrong item, please contact us within [48 hours] of delivery with photos as proof.

8. Contact Us

If you have any questions about returns or refunds, contact us:

  • Email: [your email]

  • Phone: [your phone number]

  • Address: [your business address]

By making a purchase on our website, you agree to this Refund & Returns Policy.